The perfect blend of HR, employees, and managers makes for a great team and a successful business. Great employees typically mean exceptional management. Anyone can be a boss… but in order to build a high-performing team, you have to be a great leader. A boss relays instructions and waits for results. A leader teaches and explains what the effect of said results would look like, working alongside their team to help them achieve their maximum potential.
Great managers care about the well-being of their employees. They constantly motivate them to achieve their goals, both professional and personal, and create an environment of harmony. All of these efforts ultimately lead to better business results.
The following are 5 things all great managers do to ensure proper development of their staff:
- They Participate
Instead of being the boss who only barks orders, great managers actively participate in their team’s projects to create a dynamic relationship with their employees. This type of participation is essential, for example, during the employee training process. If the manager is present, providing guidance, and showing interest in the process, it creates a motivating and inspiring environment for the trainee.
Methods such as spaced learning contribute to a more trusting relationship between manager and employee since it helps employees feel more comfortable during breaks. If the manager is involved and showing interest in the learning and development process, this helps employees feel like they’re an investment versus a pawn used to bring in revenue.
- They’re Receptive
Great leaders are in a constant state of learning and development. Keeping the notion that they don’t know everything top of mind makes it easier to accept opinions and feedback from others. A manager may be more experienced but they are still human. Maintaining humility helps employees feel like they’re leader values their opinions and that they’re important to the company.
Arrogance is something that should not exist in the work environment. A good manager is always willing to listen because an effective team is a combination of mindsets, not just one.
- They Recognize Others
No accomplishment is valid if it’s not properly rewarded or recognized. If the manager is involved in the everyday projects of his/her team, they should know every improvement that’s made and reward them every time. This creates a healthy cycle and motivates team members to step up and tackle projects to move the company forward.
A big part of this is knowing your team’s strengths, weaknesses, and how to engage them effectively. This allows the manager to create a well-oiled machine with a plan to motivate and progress in a realistic way.
- They’re Constructive with Criticism
Mistakes and screw-ups happen. It’s what happens afterward, that will make a difference. Great leaders know the different levels of criticism and reprimand to employ with their team. It’s not an easy task since if it’s too subtle it won’t resonate and if it’s too high, it can trigger fear or even anger employees. These are two emotions that can derail a team and hinder the development of people. Anger will cause employees to work badly, and fear can repress them, so it’s necessary to seek a middle ground.
Constructive criticism, if strategized well, are accepted and almost always result in considerable improvements. Remember what they say, praise in public and correct in private.
- They Care About Training
Considering that an untrained team generates poor results, training should never be something that is retired. Good managers know this and seize any and every opportunity to provide knowledge or guidance to employees. Techniques such as social learning help showcase the ambition needed to see good results, and a concern for the training of employees.
To learn more about managing and training teams for success, contact us.