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Learning Tribes takes home GOLD at 2019 Stevie Awards for Sales & Customer Service

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The awards were presented to honorees during the 13th annual gala banquet on Friday, February 22nd at Caesars Palace in Las Vegas, NV.

Learning Tribes enjoyed the elegant awards ceremony and was honored to be celebrated by thought leaders in the industry as more than 600 executives from the U.S. and several other nations attended.

Learning Tribes was recognized with the following wins:

  • Customer Service or Call Center Training Practice of the Year – Gold Stevie® winner: Learning Tribes: Learning Experience Echo-System.
  • Customer Service Training Team of the Year – All Other Industries – Bronze Stevie® winner: Learning Tribes: Learning Like Tribes. A true story.

More than 2,700 nominations – from organizations of all sizes and in virtually every industry across 45 nations – were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide, working in seven specialized judging committees.

Entries were considered in 93 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.

“I am so proud that Learning Tribes and Sitel Group were among the winners at this year’s Stevie® Awards,” said Philippe Riveron, Founder, Learning Tribes. “For Learning Tribes to win both a gold and a bronze is so validating to us that we are truly making an impact in the Learning & Development industry to develop people skills to support those in front of the customers delivering amazing customer experiences.”

Learning Tribes joined the U.S. market in 2016 and has been working hand-in-hand with Sitel Group, a leading customer experience organization with more than 70 thousand employees worldwide.

Learning Tribes has successfully implemented training programs and solutions that introduce a life-long approach to training, formal training through Sitel’s corporate University, informal learning through an innovative curation platform, social learning, and innovations through the use of AI, AR, and adaptive technologies. These solutions have given Sitel a competitive edge in the contact center industry and coveted awards like the Stevies. 


Alex Rivas, Marketing Manager, accepts Stevie Award on behalf of Learning Tribes.











About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at

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