There is no “one-size-fits-all” approach when it comes to learning. With this in mind, learning journeys should be centered on the individual versus the content. As we identified in our top 10 trends in the Learning & Development space, a learner-centric design is essential to success. Here’s how to make sure you’re paving a personalized path in five steps:
Step 1: Adopt a mobile-first mentality
With today’s digitally inclined culture, it’s essential to adopt a mobile-first mentality. Learners are no longer limited to accessing courses in a classroom or on a desktop computer. According to comScore’s Cross Platform Future in Focus report, the average American adult spends 2 hours and 51 minutes on their smartphone every day. Why not adapt to where learners spend their time? Ensure that both the design and delivery of courses respond to mobile phones, tablets, and laptops in order to enhance the learning experience and engage learners.
Step 2: Create a memorable experience with gamification
A corporate training environment doesn’t necessarily seem welcoming to “games” but it is proven to be effective. The use of game logic and mechanics in non-game contexts engages and motivates learners to solve problems. According to a Talent LMS Survey, gamification increases engagement by 60%. It also boosts motivation and enhances productivity. This experience is not only memorable in a fun way but gaming techniques are proven to help learners with retention as well.
Step 3: Break up long courses into bite-size units
There is no question that nowadays the average adult’s attention span is short and growing increasingly shorter over time. For that reason, long lectures and tasks are not very effective for the average learner’s engagement or retention. Breaking down their journey into smaller nuggets of information makes it easier to consume and leaves a better impression on the learner. This technique is called “microlearning” and is gaining popularity as an effective methodology.
Step 4: Use social interaction to drive the learning flow
A learner-centric approach creates an experience but an effective one creates an experience that is shareable. One of the most common notions associated with learning is being a part of a community. This is one of the many reasons why massively organized online courses (MOOCs) are popular in that they offer learners forums, threads, and discussion boards.
Step 5: Gather learner feedback to keep improving
When employing a learner-centric approach, the individual becomes a central stakeholder. Just like any other stakeholder relationship, gathering feedback continuously is vital to success. In doing so, the company can gauge whether the learner truly feels central to the process and whether or not the courses are effective from an ROI perspective.
Is your company using learner-centric practices?
Contact us to help you pave a personalized path for learners and produce better results.