An Integrated Services Group
at the Heart of the Customer Experience
Sitel Group combines comprehensive customer care capabilities with unparalleled digital, training and technology expertise to help build brand loyalty and improve customer satisfaction.
Sitel Group’s 75,000 people across the globe connect many of the world’s best-known brands with their customers – 3.5 million times every day. Sitel delivers omnichannel experiences through voice, chat, social media and more to customers of more than 400 clients across all verticals.
HP | Accelerate Transformation
Sitel | Global University
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The time it took to bring the learner up to a professional level of performance, directly impacting the bottom line.
Reduction of employee turnover due to better training and higher on-the-job satisfaction
Improving job satisfaction and employee engagement has proven to increase productivity
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