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Banking &
Financial Services

Learning Solutions for

People that think digital will be
a lasting trend even after COVID-19.
Banks and Financial Institutions need
to restructure and retrain for the new
digital customer

  • 76%

    Digital banking after COVID-19

If people like you, they’ll listen to you, but if they trust you, they’ll do business with you.”-Zig Ziglar

Learning Tribes is proud to partner with some of the leading banking and financial service organizations to deal with multiple employees and customer training needs.

Our L&D specialists bring an innovative approach to learning, combining expert knowledge with practical, situational-based learning, positively impacting the employee learning journey.

Our experience working with Banking and Fintech allows us to understand the industry’s challenges and trends. We focus on improving the overall learning experience and boost customer satisfaction.

Banking and Fintech today

An almost enforced adoption of digital technologies is drastically reshaping the rapidly evolving competitive landscape of banking and financial services.  Under this new scenario,  companies must prioritize regulatory compliance, technology adoption, risk management, and talent acquisition to benefit in the current market.

Banking and finance have been harder hit than most industries since the global spread of COVID-19. Now, more than ever, the business’s fundamental priorities remain.

  • Regulators will want to know that boards are engaged, capital and liquidity standards are appropriate and risk management is effective. Ensuring continuous regulatory training and updates becomes more critical than ever.
  • Clients from all trades and industries need to assure that their financial institutions are strong and stable, even when their own finances may be affected. Front line employees need to master the right hard and soft skills to face a crisis.
  • Employees need to feel personally safe, including health and job security. Training your employees on new protocols and proceedings will reinforce the culture and values of the organization, even under critical circumstances.

A tried and tested training practice

Learning Tribes’ expertise in providing learning strategies for challenges throughout the bank and financial industry strengthens client relationships and promotes excellent customer service that then translates to business impact.

With tried and tested research and data analysis methodologies, we can pinpoint the specific learning needs and develop a customized solution to achieve synergy, growth, and success within your organization.

Banking and finance have been harder hit than most industries since the global spread of COVID-19. Now, more than ever, the business’s fundamental priorities remain.

  • Ensuring core operations  & business continuity 
  • Comply with legal and regulatory demands
  • Bolster safety and  security
  • Build up customer empathy and support 
  • Guard employee productivity and motivation
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Clement Grandin

− Clement Grandin
Head of Solutions

“If there is one word that can describe what holds the Banking and Financial Services industry together is “trust”. Trust is something that we earn by substantiating our results, with the consistency and reliability of our learning proposition.”

We begin our partnerships by performing a learning analysis of the training ecosystem, identify operational strengths and weaknesses, and providing a customized plan for every partnership to deliver robust, innovative, and effective solutions.

Our services include:

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